FAQ

We transform front porches into stunning fall moments. Think curated pumpkins, thoughtfully styled arrangements, and seasonal charm, with zero effort on your part.
Choose a design package or our DIY option, and we’ll handle the rest (or just the delivery, if that’s your thing).

Great question.

• DIY Package: We deliver a gorgeous selection of pumpkins and gourds - you get to be the stylist.

• Full-Service Packages: We deliver and style everything for you with our signature, high-end autumn look. Each setup is unique, curated to suit your porch.

Easy! Head to our Order Now page, fill out the form, select your package, choose a delivery time, and send your e-transfer. We’ll reach out within 24 hours of receiving payment to confirm your details.

We currently accept e-transfer only. Payment instructions are included at the end of the order form.

We offer free delivery to:

• Guelph

• Kitchener

• Waterloo

• Cambridge

Live outside these areas? No problem - we can still deliver to surrounding regions for an additional fee (calculated based on distance).

We roll out the pumpkins in three delivery waves:

1. September 20th – September 26th

2. September 27th – October 3rd

3. October 4th - October 10th

Once your order and payment are confirmed, we’ll reach out to lock in your specific delivery date and time frame.

Hosting for Thanksgiving? Don’t worry, we’ll make sure your porch is dressed to impress well before your guests arrive. (Consider us your personal pumpkin patch pros, making your curb appeal pop!)

Pick-up (if you’ve added it) happens after Halloween, on November 1st or 2nd. We’ll confirm your exact date closer to the time, so you can say goodbye to your pumpkins without lifting a finger.

Nope! Unless you choose the full-service design package and want to watch the magic happen, you don't need to be home. Just make sure we can access your porch and have any notes (like “please avoid stepping on the mums”) in your order form.

At this time, we only offer custom packages for businesses. However, if there’s a pumpkin colour you'd like us to focus on, or one you'd prefer to leave out, just let us know in the order form details. We can’t make guarantees, but we’ll absolutely try our best to make it happen. 

With proper care, your pumpkins should last several weeks. We use high-quality, freshly harvested pumpkins. Pro tip: keep them shaded and off wet surfaces for best longevity.

Yes! We offer pumpkin removal for an additional charge. Even better? We donate all used pumpkins to local farms where they’re repurposed as animal feed. It’s a win for your porch and the planet. If you’d like to add removal to your package, just indicate that in your order form.

Not at all. We’ve styled pumpkins for business entrances, condos, and even surprise gifts. If there’s a front step, we’ll pumpkin it.

Please reach out to us at hello.pumpkin.kwg@gmail.com with any additioanl questions, we'd love to help!